Privacy Policy and Terms of Service
Effective Date: October 28, 2026
This Privacy Policy explains how Riverforge Tree Service collects, uses, and shares information when you visit our website or request tree services in Fredericksburg, Stafford, Spotsylvania, and surrounding Virginia communities.
Information We Collect
When you contact us, submit a service request, or complete a form on our website, we may collect:
- Name
- Phone number
- Email address
- Property or service address
- Details about the tree services you are requesting
- Photos or other information you voluntarily provide
We may also automatically collect certain information, including your IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and estimate requests
- Connect you with local tree service contractors
- Communicate with you regarding your service request
- Improve our website and user experience
- Maintain website security and functionality
- Comply with applicable legal obligations
How We Share Information
Riverforge Tree Service operates as a lead-generation website connecting property owners with independent tree service providers.
We may share your contact information, property details, and service requests with one or more local contractors or businesses that may be able to assist you.
By submitting a request through our website, you acknowledge that your information may be shared with independent service providers so they can contact you about your requested services.
We may also share information with website hosting providers, analytics services, and other vendors that support our operations, or when disclosure is required by law.
Cookies and Analytics
Our website may use cookies and third-party analytics tools to understand website traffic, evaluate performance, and improve the user experience.
You can adjust your browser settings to restrict or disable cookies, although certain website features may not function as intended.
Third-Party Websites and Contractors
Our website may contain links to third-party websites. Contractors who receive your information may also maintain their own privacy practices.
Riverforge Tree Service is not responsible for the privacy policies or data-handling practices of independent third parties.
Data Security and Retention
We take reasonable measures to protect personal information collected through our website. However, no method of electronic transmission or storage is completely secure.
We may retain information for as long as reasonably necessary to respond to inquiries, maintain business records, resolve disputes, and fulfill applicable legal obligations.
Your Privacy Choices
You may contact us to request information about the personal data we maintain or to request corrections or deletion, subject to applicable legal requirements and exceptions.
You may also decline to provide personal information, although doing so may prevent us from connecting you with a service provider.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact information provided on our website.
Riverforge Tree Service
Effective Date: October 28, 2026
By accessing or using the Riverforge Tree Service website, you agree to these Terms of Service. Please review them before submitting a service request.
Lead Generation Service
Riverforge Tree Service is a lead-generation website serving Fredericksburg, Stafford, Spotsylvania, and surrounding Virginia communities.
We help connect property owners with independent contractors offering tree removal, emergency tree services, tree trimming and pruning, stump grinding, land clearing, brush removal, and related services.
Riverforge Tree Service does not directly perform tree services or employ the independent contractors providing them unless explicitly stated otherwise.
Our role is to facilitate connections between prospective customers and third-party service providers.
No Guarantee of Service
Submitting a request through our website does not guarantee:
- Contractor availability
- Service pricing or estimates
- Contractor response times
- Quality or completion of work
- Contractor qualifications, licensing, or insurance
- Availability of emergency or same-day services
All estimates, scheduling arrangements, service agreements, payments, and warranties are handled directly between you and the independent contractor.
User Responsibilities
By using our website, you agree to provide accurate and truthful information when submitting a service request.
You also agree not to use the website for unlawful activities or submit false, misleading, fraudulent, or unauthorized requests.
Independent Third-Party Contractors
Contractors and service providers contacted through Riverforge Tree Service operate as independent businesses and are not employees, agents, or representatives of Riverforge Tree Service.
We do not control their pricing, availability, work methods, qualifications, or business practices.
You are responsible for evaluating any contractor before hiring them, including verifying applicable licensing, insurance coverage, qualifications, and the terms of their proposed services.
To the extent permitted by applicable law, Riverforge Tree Service is not responsible for the actions, omissions, workmanship, warranties, or representations of independent contractors.
Emergency Tree Services
Information provided on our website is intended for general informational purposes and should not be considered a professional assessment of tree hazards or property safety.
We do not guarantee immediate responses or emergency service availability.
If a fallen or hazardous tree presents an immediate threat to personal safety, contact emergency services as appropriate. Never approach fallen power lines or attempt to remove trees in contact with electrical equipment. Contact your utility provider for electrical hazards.
Intellectual Property
All original website content, including text, logos, graphics, and design elements, is owned by or licensed to Riverforge Tree Service unless otherwise indicated.
Content may not be reproduced, distributed, or used commercially without prior authorization, except as permitted by applicable law.
Disclaimer
The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
To the maximum extent permitted by law, Riverforge Tree Service disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Information on the website, including service descriptions and general pricing information, is provided for informational purposes only and does not constitute a binding estimate or offer of service.
Limitation of Liability
To the fullest extent permitted by applicable law, Riverforge Tree Service shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website or services arranged with independent third-party contractors.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Riverforge Tree Service from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website or violation of these Terms.
Changes to These Terms
We reserve the right to modify these Terms of Service periodically. Updated terms will be posted on this page with a revised effective date.
Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Contact Us
If you have questions regarding these Terms of Service, please contact us using the contact information provided on our website.
Riverforge Tree Service